Joyce Miller

Caprese supports individuals and organisations in building their capacities to implement change in an evolving environment.

I design and facilitate interventions for management teams to support organisational change and leadership development. I am a certified facilitator of LEGO Serious Play, an innovative “real time” strategy- and team-building tool. We work closely with companies to design and run interventions to develop high-performance teams; help individuals develop insights regarding the impact of their styles and preferences on the team; and spark innovation.

Additionally, I do executive coaching on 360° performance assessment tools (PROFILOR, PMI’s Competency Model, Denison, Leadership 360°), MRG’s Personal Directions, Myers-Briggs Type Indicator (MBTI), and the Belbin Self Perception Inventory.

Within the realm of development cooperation, I create management tools and carry out capacity-building programmes with institutions, industrialists, and consultants in developing countries (e.g. Indonesia, Vietnam, Thailand, India, Sri Lanka , Turkey) to equip them with a systematic approach to reduce production cost and improve product quality while simultaneously reducing impacts on the environment and enhancing worker health & safety.

As co-founder of a Swiss-based NGO, I created a project funded by international agencies to establish "learning networks" to engage the business community in sustainable development.

While at IMD, I launched an "action learning" partnership of 10 European companies to integrate environmental aspects into daily business practice.


Design and implementation of training or other types of interventions

Executive (1:1) coaching and team-building


Leadership development, Organisational development, 360° performance evaluation and debriefing, Facilitation and moderation, Training-of-trainers to reduce environmental impact and improve working conditions in developing countries

Of Canadian heritage, I have lived, studied, and worked in Sweden, Germany, France, Netherlands, and now Switzerland since 1992.