Who are we
Joyce Miller
Joyce designs and facilitates interventions for management teams to support organisational change and leadership development. She is a certified facilitator of LEGO Serious Play, an innovative “real time” strategy- and team-building tool. We work closely with companies to design and run interventions to develop high-performance teams; help individuals develop insights regarding the impact of their styles and preferences on the team; and spark innovation.
Additionally, Joyce does executive coaching on 360° performance assessment tools (PROFILOR, PMI’s Competency Model, Denison, Leadership 360°), MRG’s Personal Directions, Myers-Briggs Type Indicator (MBTI), and the Belbin Self Perception Inventory.
PRIMARY COMPETENCIES
Design and implementation of training or other types of interventions
Executive (1:1) coaching and team-building
Leadership development, Organisational Development, 360° performance evaluation and debriefing, Facilitation and moderation, Training-of-trainers to reduce environmental impact and improve working conditions in developing countries
Of Canadian heritage, Joyce has lived, studied, and worked in Sweden, Germany, France, Netherlands, and now Switzerland since 1992.
Eli De Friend
As a strategy and Organisational Development consultant, Eli has extensive experience accompanying large multinationals in enterprise-wide change programmes.
While training as an IT recruitment agent, he took his first formal courses in interpersonal communications 20 years ago and has integrated these skills into programme management and consulting activities.
A qualified practitioner for MBTI, GCI, NEO and FIRO-B assessment tools, Eli has facilitated workshops on strategy,
knowledge management, project management, sustainable development and leadership. Since 2000, Eli has led and contributed to
several internal Performance and Talent Management programmes, while
“practicing what he preaches” as an executive/people manager
for firms such as DEC/Compaq (now part of HP), and Itecor.
Working languages: English, French, Italian, Spanish, and German
For a more complete account of his professional experience, refer to the detailed bio or read his articles here.
To contact Eli directly, send a mail to eli@caprese.org
Julia De Friend Miller
Julia has contributed to CAPRESE activities for many years and most recently collaborated on the terminal evaluation of the Transforming Tourism Value Chains project. We will update this section soon.